About
In Pakistan, MedLife is a top supplier of premium medical supplies and healthcare items. Our goal is to provide a broad selection of prescription drugs, over-the-counter goods, medical equipment, and health and wellness products so that everyone may get healthcare at an affordable price.
The headquarters of MedLife are in Karachi, Pakistan. We can be found at G-08, Falaknaz Dynasty, Shara-e-Aisha, Shoni Serenity Apartments, Karachi, Karachi City, Sindh, off Jinnah Avenue. With our web platform, we provide services to clients all throughout the nation.
We offer a comprehensive range of products, including:
- Prescription medications
- Over-the-counter health products
- Durable medical equipment
- Health and wellness products like vitamins and supplements
All our products are sourced from reputable manufacturers to ensure quality and safety.
Via our website, medlife.labsoftware. you can quickly place an order. Just peruse our product categories, put things in your cart, and check out. You can email us at orders@medlife.pk or call our customer service department at 0331 9932111 if you need assistance.
Quality, client service, and cost are three things that make MedLife stand out. We make sure that every one of our products satisfies strict requirements for efficacy and safety. In order to make healthcare items affordable for everyone, we provide reasonable prices and a trained customer support team that is always available to assist.
Payment Information
Medlife accepts various payment methods including credit/debit cards, net banking and cash on delivery (COD). Choose your preferred payment option at checkout for a seamless transaction.
To use a discount code, enter it in the "Apply Promo Code" field during checkout. The discount will be applied to your order total before you complete the payment process. Ensure the code is valid and applicable.
Yes, Medlife uses advanced encryption technology and secure payment gateways to protect your payment information. Your data is securely processed, ensuring a safe and reliable transaction experience.
If your payment fails, check your payment details and try again. If the issue persists, contact Medlife customer support for assistance or use an alternative payment method to complete your purchase.
Yes, if you cancel your order, a refund will be processed based on our refund policy. Refunds are usually issued to the original payment method and may take a few business days to reflect in your account.
To view your payment history, log in to your Medlife account and navigate to "Order History." You can see details of past transactions, including payment methods and amounts.
Medlife generally does not charge additional fees for standard payment methods. However, certain payment methods may incur processing fees. Check during checkout for any applicable charges based on your chosen payment option.
Returns
At MedLife, we make an effort to make sure every customer is happy with whatever they buy. If a product does not meet your expectations, you can return it within 30 days of delivery as long as it is undamaged, in its original packaging, and has all of the original labels still on it. Owing to health and safety rules, some items, such prescription drugs, cannot be returned.
For more information about starting a return, please email orders@medlife.pk or call 0331 9932111. Please include the product you want to return, your order number, and the reason for the return. Together with giving you instructions and a return authorization, our staff will walk you through the return process.
Yes, certain items cannot be returned due to health and safety regulations. These include:
- Prescription medications
- Opened or used over-the-counter products
- Perishable items
- Custom or special-order items
For a complete list of non-returnable items, please refer to our return policy on the website or contact our customer service team.
We will tell you of the approval or rejection of your refund as soon as your return is received and inspected. Within seven to ten business days, if your refund is authorized, it will be processed and a credit will be automatically credited to the original payment method. Please be aware that unless there was a MedLife error, you are responsible for paying the return shipping fees and that the shipping charges are not refundable.
Orders
Your location and the shipping method you choose will determine when your order will arrive. Orders are usually delivered between 3 and 7 business days after being processed in 1-2 business days. Delivery times could be longer in isolated locations. Once your product is shipped, you will receive an email with tracking information in a shipping confirmation.
Please first verify the tracking details included in your shipping confirmation email if your product has not arrived by the anticipated time schedule. Please email orders@medlife.pk or call our customer service staff at 0331 9932111 if the tracking status is unclear or indicates a considerable delay. We'll look into the problem and get back to you as soon as we can with an update.
At the moment, MedLife mainly provides services to clients in Pakistan. Please email orders@medlife.pk or call 0331 9932111 to speak with a member of our customer service team about potential arrangements if you are interested in overseas delivery. Depending on the alternatives for shipping to your area, we will try our best to meet your needs.
Delivery Details
Medlife offers standard and express delivery options. Choose your preferred delivery method at checkout based on urgency and location. Delivery times may vary by region.
To track your delivery, log in to your Medlife account and go to "Order History." Click on the specific order to view real-time tracking updates and delivery status.
Delivery charges vary based on order value and location. Check the delivery charges during checkout for accurate information. Free shipping may be available on orders above a certain value.
Currently, Medlife does not offer the option to schedule a specific delivery time. Deliveries are made within standard time slots, and you can track your order for estimated delivery times.
If you miss a delivery, the courier will typically attempt redelivery or provide instructions for rescheduling. Check your tracking information or contact Medlife customer support for assistance.
Medlife delivers to most locations across Pakistan. Check our delivery service areas on the website or during checkout to ensure availability in your area. Remote locations may have extended delivery times.
To change your delivery address, contact Medlife customer support as soon as possible. Address changes can be made before the order is dispatched. Check the status of your order for eligibility.
Returns
At MedLife, we make an effort to make sure every customer is happy with whatever they buy. If a product does not meet your expectations, you can return it within 30 days of delivery as long as it is undamaged, in its original packaging, and has all of the original labels still on it. Owing to health and safety rules, some items, such prescription drugs, cannot be returned.
For more information about starting a return, please email orders@medlife.pk or call 0331 9932111. Please include the product you want to return, your order number, and the reason for the return. Together with giving you instructions and a return authorization, our staff will walk you through the return process.
Yes, certain items cannot be returned due to health and safety regulations. These include:
- Prescription medications
- Opened or used over-the-counter products
- Perishable items
- Custom or special-order items
For a complete list of non-returnable items, please refer to our return policy on the website or contact our customer service team.
We will tell you of the approval or rejection of your refund as soon as your return is received and inspected. Within seven to ten business days, if your refund is authorized, it will be processed and a credit will be automatically credited to the original payment method. Please be aware that unless there was a MedLife error, you are responsible for paying the return shipping fees and that the shipping charges are not refundable.
